Does Starter and Pro Design package include a pre-made template?
Yes, it does. [Top]

How do I select a pre-made template for Starter or Pro Design Package?
First, visit our Pre-made Template page here. Once you know which template you want to get, click on the template to see details. From template details page, you will be able to find the template item number which is required when you order Starter or Pro Design Package. [Top]

Does Starter or Pro Design package include pre-made template customization?
The short answer is no. But if the customizations are simple such as modifying the logo, changing menu words, or replacing existing image with different image, let us know and we can certainly make the changes when we convert them to templates. Actual customzation of pre-made template is vary so please contact us with your requirements. [Top]

Does Starter or Pro Design Pakcage include a Flash or XHTML version of pre-made templates?
All our default converted pre-made templates are XHTML and CSS. There are no flash elements included in the templates. If you need any flash elements for converted templates, contact us ahead of time and we will provide an appropriate solution.  [Top]

Can I use my own design instead of pre-made template?
Absolutely, just send us your image source (e.g. PSD) and we can convert them to InsiteCreation Templates. [Top]

How much does extra template page cost?
It's $120 per template page. [Top]

Do I get the source files of my template design at the end of project?
Of course. You own the finished templates and its source files and it's copyright to you. [Top]

Will you install the finished templates to my InsiteCreation?
Sure, provide us your administrative account. [Top]

Does it matter what version of InsiteCreation I have for template design?
Most case, no. But contact us to confirm. [Top]

I own a web design company. Can I buy your service and resell to my client?
Absolutely, we will do all the work and you get the credit. [Top]

How long does normally take for template design process?
It takes about 5 days for Starter and Pro Design Package. It takes about 4 days to come up with unique template design for Gold, Platinum, and Ultimate Design Package. Once you approve the design, it takes about 5 days to convert to InsiteCreation Templates. [Top]

What do I get with Flex Module Subscription?
You will get unlimited access to our flex modules for InsiteCreation. You will also receive free updates for modules as long as your subscription status is active. [Top]

How often do you release a new module?
This is all depend on the module but typically, we try to release a new module every month. [Top]

Can I buy an individual module?
Sorry, our flex module download is subscription only. [Top]

Can I cancel my Flex Module Subscription at anytime?
Yes, you can cancel at anytime. But you will be still able to access the modules until the end of your subscription date. [Top]

What is the license agreements for Flex Modules?
As a subscriber of Flex Modules, you are free to use the flex modules for the websites that owned by you or your organization. However, you cannot resell or redistribute the flex modules to others or your clients. You or your client has to subscribe the flex modules to use for their websites. [Top]

Do you provide InsiteCreation CMS with your hosting service?
No, you must own a valid InsiteCreation license. We do NOT provide InsiteCreation CMS software or licenses with any of our services. InsiteCreation is owned and copyrighted by Insite Mitra Inovindo. If you have a valid license, we will be happy to install it for you, free of charge. [Top]

Can I buy the hosting service for my client?
Of course, our hosting service can be sold as a white label hosting, which means you will not find any of our brands or links with the hosting plan. You don't need to mention about us to your clients. In fact, you can even claim that you are providing the hosting service. [Top]